Draft for legal review. Not yet in effect.
Privacy Policy
Updated [Effective date]
Sancte Narratio is run by Studio Brainchild LLC (“we”). This policy explains what we collect when you use Sancte Narratio on the web at watch.sanctenarratio.com and in our iPhone, Android, and TV apps, what we do with it, and the choices you have.
What we collect
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Your account: your first and last name, your email address, and how you sign in (email and password, Apple, or Google), and a profile photo if you add one. If you sign in with Apple and hide your email, we only see Apple’s relay address.
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What you watch: how far you are into each title, so Continue Watching follows you across devices. Without an account, this stays on your device.
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Payments: when you give, join, or buy a Ticket, Stripe takes the payment on the creator’s own Stripe account. We never see your card number. We keep a record of the amount, the channel and title, the date, its status, and Stripe’s reference numbers.
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Devices: when you sign in on a TV, a short-lived code links it to your account. Your sign-in is kept on each device, sealed with a key the device keeps.
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Usage: on the web, Vercel Web Analytics counts page views without cookies. Page addresses are recorded without anything after the “?” or “#”. [Before launch: add crash reporting through Sentry and app usage through PostHog, on the web and the apps, and both to the service providers below.]
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Video delivery: Mux streams our videos and, like any video server, receives your IP address and device details to deliver them. [Add playback quality data if Mux Data is turned on.]
How we use it
To run Sancte Narratio: to sign you in, show you the titles you can watch, remember where you left off, take your payments to the creator, and send account emails such as sign-in codes and password resets. We use it to keep the service safe and to make it better. We do not sell your information and we do not show you ads.
Who we share it with
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The creator you pay. When you give, join, or buy a Ticket, you become a customer of that creator’s Stripe account, so the creator can see your name, email address, and the payment, as Stripe shows them. The creator’s use of it is covered by their own practices.
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Our service providers, who handle it only to run Sancte Narratio for us: Supabase (database and sign-in, in the United States), Stripe (payments), Mux (video), Cloudflare (storage and our domain), Vercel (web hosting and analytics), and Resend (email).
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Apple and Google, when you sign in with them or get our apps from their stores.
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Authorities, when the law requires it, or to protect people from harm.
Deleting your account
You can delete your account at any time from Profile, in the app or on the web. If you can’t sign in, see “Delete your account” at watch.sanctenarratio.com/help/delete-account.
When you delete your account, we delete:
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Your profile: your name, email address, and how you sign in
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Your watch history and Continue Watching
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Your sign-in on every device
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Your Sign in with Apple connection, which we ask Apple to revoke
We keep:
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Records of your Donations, Memberships, and Tickets: the amount, the channel and title, the date, and Stripe’s reference numbers. They are unlinked from you and kept for refunds, chargebacks, and taxes.
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Records Stripe and the creator you paid keep under their own policies. You became a customer of that creator’s Stripe account when you paid.
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Backups of our database, until they age out after [Lawyer: backup retention, such as 30 days].
If you are the only creator of a channel, the channel closes first, so its members keep what they paid for. It closes after 30 days, or when its last Membership or Ticket runs out if that is later, and your account is deleted then. Until then you can keep your account and the channel.
Your choices
You can see and change your name in Profile, change your password, and delete your account. To ask for a copy of your information, or with any other request, email us. [Lawyer: rights under state privacy laws, and under GDPR if we serve people outside the United States.]
Children
Sancte Narratio is not meant for children under 13, and we don’t knowingly collect information from them. If you believe a child has given us information, email us and we will delete it.
Security
Information travels to and from us encrypted. Payments are handled by Stripe. No service is perfectly secure, but we work to protect your information and limit who can reach it.
Changes
If we change this policy, we will post the new version here with its date, and tell you in the app or by email when the change is significant.
Contact
Studio Brainchild LLC, [mailing address]. Email support@sanctenarratio.com.